Job Description

The key interface between the users and the project manager they gather information, document processes, and confirm the final documents with users.

 Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
 Leading ongoing reviews of business processes and developing optimization strategies.
 Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
 Conducting meetings and presentations to share ideas and findings.
 Performing requirements analysis.
 Documenting and communicating the results of your efforts.
 Effectively communicating your insights and plans to cross-functional team members and management.
 Gathering critical information from meetings with various stakeholders and producing useful reports.
 Working closely with clients, technicians, and managerial staff.
 Providing leadership, training, coaching, and guidance to junior staff.
 Allocating resources and maintaining cost efficiency.
 Ensuring solutions meet business needs and requirements.
 Performing user acceptance testing.
 Managing projects, developing project plans, and monitoring performance.
 Updating, implementing, and maintaining procedures.
 Prioritizing initiatives based on business needs and requirements.
 Serving as a liaison between stakeholders and users.
 Managing competing resources and priorities.
 Monitoring deliverable and ensuring timely completion of projects.